hbajie Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and hbajie ("Platform", "we", "us", "our") governing your access to and use of the hbajie website located at https://hbajie.pro and all associated services, including but not limited to sports betting, cricket betting, live casino, slots, and any promotional programmes offered therein.

By creating an account, logging in, making a deposit, placing a bet, or otherwise accessing any part of the hbajie platform, you confirm that you have read, understood, and agreed to these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately cease using the platform.

hbajie reserves the right to amend these Terms at any time. Any material changes will be communicated to registered players via the email address on file or through an in-platform notification. Your continued use of the platform following such notification constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

To register and maintain an account on hbajie, you must satisfy all of the following eligibility conditions at the time of registration and on a continuing basis for as long as your account remains active:

• You are at least 21 years of age. hbajie strictly prohibits access by minors. We may require you to provide government-issued identification to verify your date of birth at any time.
• You are accessing the platform as an individual acting in a personal, non-commercial capacity. Corporate registrations are not permitted.
• You have not previously had an account suspended or permanently closed by hbajie for a breach of these Terms.
• You are not an employee, contractor, director, officer, or immediate family member of hbajie or any of its affiliated companies, service providers, or game suppliers.
• You are accessing the platform from a jurisdiction where online gaming is not prohibited under applicable local law. It is your sole responsibility to determine whether your use of hbajie is lawful in your jurisdiction.
• All information you provide during registration — including your full legal name, date of birth, address, and payment details — is accurate, current, and complete. Providing false information is grounds for immediate account suspension and forfeiture of any balance.

hbajie reserves the right to refuse or cancel any registration at its sole discretion, with or without providing a reason, provided that any real-money balance held in the account at the time of closure will be returned to the player via the original deposit method after the completion of any outstanding identity verification requirements.

Each player is permitted to hold exactly one account on hbajie at any given time. Opening, operating, or attempting to operate multiple accounts — whether using the same personal details, different email addresses, different devices, or different payment methods — constitutes a material breach of these Terms and will result in all associated accounts being suspended, with any pending withdrawals and bonus balances forfeited.

You are fully responsible for all activity that occurs under your account credentials. You must not share your username or password with any other person, allow any other person to use your account, or access any other player's account without authorisation. hbajie will treat any activity conducted through your account as having been authorised by you unless you have notified us of a security breach prior to such activity occurring.

In the event that you suspect unauthorised access to your account, you must notify hbajie immediately by contacting the support team at [email protected]. Upon receipt of such notification, hbajie will temporarily suspend your account pending an investigation. We strongly recommend enabling OTP (one-time password) verification for all new device logins, which is available within your account security settings.

hbajie operates automatic session timeout as a security measure. Sessions that have been inactive for a defined period will be terminated, and you will be required to log in again. This is intended to protect your account in the event that you leave a device unattended.

All financial transactions on hbajie are conducted in Bangladeshi Taka (BDT / ৳). hbajie accepts deposits and processes withdrawals via the following payment channels: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change without prior notice.

The minimum deposit amount is ৳500. Minimum and maximum withdrawal amounts are displayed within the cashier section of your account at the time of the transaction. hbajie does not charge fees on standard deposits or withdrawals; however, your payment provider may apply their own transaction charges, for which hbajie accepts no responsibility.

All deposits and withdrawals must be made using payment methods registered in your own legal name. Third-party deposits — meaning funds originating from a payment method belonging to another person — are strictly prohibited. Any third-party deposit detected will be returned to its source, and the receiving account may be suspended pending investigation.

The following rules apply to all sports bets and cricket bets placed on the hbajie platform, including pre-match markets, in-play (live) markets, and special event markets covering competitions such as the BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC events, and international fixtures involving the Bangladesh Tigers.

• Bet confirmation: A bet is not confirmed until you receive a bet reference number. Any bet placed during a system outage or network interruption may not be recorded and hbajie accepts no liability for unconfirmed bets.
• Odds changes: In-play odds are subject to change at any time. The odds displayed at the moment your bet is accepted are the odds that will apply to the settlement of that bet, regardless of subsequent market movements.
• Minimum and maximum stakes: Minimum and maximum bet amounts per market are displayed within the betting interface. hbajie reserves the right to adjust these limits at any time without prior notice.
• Void bets: hbajie reserves the right to void any bet placed on incorrect odds due to a manifest error, technical fault, or where it has been determined that the bet was placed with knowledge of the outcome (match-fixing). Voided bets are returned to your account balance at the original stake.
• Match abandonment: In the event of a match or event being abandoned, postponed, or cancelled, bets will be settled in accordance with the applicable sport-specific rules published in the hbajie betting rules documentation. In most cases, a cancelled event results in all bets being voided and stakes returned.
• Cash-out: Where a cash-out option is available on a bet, the cash-out value is offered at hbajie's sole discretion and may be suspended at any time, including during periods of high market volatility or near the conclusion of an event. The cash-out function is a courtesy feature and is not guaranteed.

hbajie's decisions on all betting disputes are final. Players who wish to raise a dispute regarding a settlement must contact the support team within 72 hours of the bet being settled. Disputes raised after this window may not be considered.

hbajie's casino product includes live dealer games powered by Evolution Gaming and Ezugi, and a slots catalogue supplied by Pragmatic Play, NetEnt, Microgaming, and Spribe. All games use certified Random Number Generator (RNG) technology or, in the case of live dealer games, are streamed from regulated studio environments. Game outcomes are governed entirely by the applicable RNG or live dealing process; hbajie does not manipulate or alter any game outcome.

The Return to Player (RTP) percentage for each slot or casino game is determined by the respective game provider and is embedded in the game's certified mathematics. hbajie does not modify RTP values. Players may review the theoretical RTP of any slot game within the game's information panel.

Any technical malfunction or disconnection that occurs during a game round will be handled in accordance with the relevant game provider's disconnection policy. Where a game round cannot be completed due to a confirmed platform-side fault, the round will be voided and the stake returned. hbajie is not responsible for losses arising from player-side connectivity failures, including mobile network drops on Grameenphone, Banglalink, Robi, Airtel, or Teletalk networks.

hbajie offers a range of promotional incentives, including welcome bonuses, deposit match bonuses, free bets, cashback offers, and seasonal promotions tied to events such as Eid, Pohela Boishakh (Bengali New Year), BPL season, and T20 World Cup fixtures. Each promotion is subject to specific terms and conditions that are published alongside the offer and form part of these Terms by reference.

General bonus rules that apply to all hbajie promotions unless the specific offer terms state otherwise:

• Bonuses may only be claimed once per player, per household, per device, and per IP address unless the offer explicitly states otherwise.
• Bonus funds must be wagered the stated number of times before any withdrawal of winnings derived from the bonus can be processed. Wagering requirements apply to the bonus amount, the deposit amount, or both, as specified in the offer terms.
• Free bets do not carry a monetary value; only the winnings generated from a free bet are credited to your real-money balance after the qualifying wager is settled.
• hbajie reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. If a bonus is withdrawn after you have already opted in but before you have met the wagering requirements, any unused bonus balance will be removed and your remaining real-money balance will be unaffected.
• hbajie actively monitors for bonus abuse, including but not limited to creating multiple accounts to claim promotions repeatedly, placing low-risk hedging bets to fulfil wagering requirements, and using promotional funds solely on games excluded from the wagering contribution table. Where bonus abuse is detected, all bonuses will be voided and the account may be suspended.

hbajie is committed to providing a safe and responsible gaming environment. Gambling is intended to be a form of entertainment, and we recognise that for a minority of players it can become a problem. The following responsible gaming tools are available to all registered players directly within their account settings, without requiring a support request to activate protective limits:

• Deposit limits: Set daily, weekly, or monthly deposit caps in BDT to control your spending.
• Loss limits: Define the maximum amount you are willing to lose over a set period.
• Session time reminders: Receive an in-platform alert when your continuous gaming session reaches a duration you have pre-defined.
• Self-exclusion: Temporarily or permanently exclude yourself from the platform. A temporary exclusion can range from 24 hours to 6 months. Permanent self-exclusion closes your account with no option to reopen it.

Increasing a limit requires a mandatory 24-hour cooling-off period before the increase takes effect. Decreasing a limit takes effect immediately. This asymmetry is a deliberate consumer protection measure.

If you believe your gambling may be causing harm, we strongly encourage you to visit the hbajie Responsible Gaming page for further guidance, tools, and external support resources. You may also contact our support team at [email protected] at any time.

To the fullest extent permitted by applicable law, hbajie, its affiliates, directors, employees, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption, even if hbajie has been advised of the possibility of such damages.

hbajie's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the platform shall not exceed the total amount of real-money deposits made by you to your hbajie account in the 30 days immediately preceding the event giving rise to the claim.

hbajie makes no warranty, express or implied, that the platform will be continuously available, error-free, or free from viruses or other harmful components. Scheduled maintenance windows will be communicated in advance where possible, and hbajie accepts no liability for losses arising from planned or unplanned downtime.

hbajie collects, stores, and processes your personal data in accordance with its Privacy Policy, which forms an integral part of these Terms. By accepting these Terms, you also acknowledge and consent to the data practices described in the Privacy Policy.

hbajie will never sell your personal data to third parties for marketing purposes. Data is shared with third parties only where necessary to deliver the service — for example, sharing payment details with bKash or Nagad to process a transaction, or sharing identity documents with a third-party KYC verification provider.

Your account data and transaction history are retained for a minimum of five years from the date of account closure, as required for financial record-keeping and anti-money laundering compliance purposes.

hbajie reserves the right to suspend or permanently close any player account, with immediate effect and without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms or any applicable game-specific rules.
• Provision of false, inaccurate, or misleading information during registration or KYC verification.
• Suspected fraud, money laundering, or any other criminal activity associated with the account or connected accounts.
• Underage gambling — i.e., the account holder is found to be under 21 years of age.
• Detection of automated or bot-assisted betting activity.
• Chargebacks initiated through a bank or payment provider without first raising a dispute through hbajie's support channels.
• At the player's own request for self-exclusion or account closure.

Where an account is closed due to a player-initiated request or for administrative reasons unrelated to a Terms breach, any remaining verified real-money balance will be returned to the player via the original deposit method within a reasonable timeframe, subject to the completion of any pending KYC requirements. Bonus balances are not returned upon account closure.

Players who wish to close their account voluntarily may do so by contacting the support team at [email protected] or by using the self-exclusion tools available in account settings.

These Terms shall be interpreted and governed in accordance with generally applicable principles of law. In the event of a dispute between you and hbajie, we encourage you to first contact our customer support team at [email protected] so that we may attempt to resolve the matter informally and promptly.

hbajie's decisions on matters of bet settlement, account management, bonus eligibility, and fair play enforcement are final once confirmed by the support or compliance team following a formal review. All formal dispute communications should be submitted in English and addressed to [email protected], with the subject line "Formal Dispute — [Your Account Username]". hbajie will acknowledge formal dispute submissions within 48 hours and provide a substantive response within 14 business days, measured in Bangladesh Standard Time (BST, UTC+6).

hbajie reserves the right to amend, update, or replace these Terms at any time. When material changes are made, hbajie will notify registered players by email and/or by displaying a notice within the platform. The updated Terms will take effect on the date stated in the notification.

If you disagree with any amended Terms, you must stop using the platform immediately and contact support to request account closure. Continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised Terms. hbajie recommends bookmarking this page and reviewing it periodically, as the "Last Updated" date at the top of this page will always reflect the most recent revision.